Pet Emergency Transfer Service

Our professional and caring team will get your pet to where it needs to go both safely and quickly

Request Pickup

We are at your service 7 days a week, 24 hours a day by phone! Helping get your pets where they need to be! Call Supedo Pet Ambulance emergency hotline at 0128963698

About Us

Supedo Pet Ambulance Service, we own a modified ambulance which is fully equipped for veterinary care, ensuring that critically ill or injured pets receive necessary medical treatment and monitoring during transfer. Supedo Pet Ambulance transports critical patients from their homes to the nearest referring veterinary clinics during an emergency.

Patients are continuously monitored by an accompanying certified first aid responder. Interior modifications enable the Supedo Pet Ambulance Emergency team to secure pet carriers, provide veterinary stretchers and a gurney, and provide a circulating warm air blanket (Bair-hugger) for hypothermic or shock management patients.

Our transport serves clinics serves around the clock – 24 hours a day, 365 days a year to ensure that your pet is treated and looked after immediately. Fees for transport service are based on the distance travelled.

Our Services

Pet Emergency Ambulance Service

Vet to Vet Transfer

Routine Veterinary Visits

Routine Home Wound Care & Bandage Change

Routine Home Medicating or Injection Service

Canine & Feline Aquatic Therapy (Hydrotherapy) and Massage

What is Pet Emergency

You know your pet the best. If you notice your pet is not feeling well, review the information below and call your veterinarian. If your veterinarian is not available, and you believe your pet needs immediate care, call Supedo Pet Ambulance emergency hotline @ 0128963698

If they want to see your pet, we can transport your pet to them.

What is a Veterinary Emergency?
Contact Supedo Pet Ambulance Service immediately if you notice any of the following signs or symptoms in your pet:
  • Difficulty breathing, coughing or choking
  • Disorientation, weakness, seizures or collapse
  • Inability to rise or walk, paralysis
  • Limping that lasts longer than 12 hours
  • Body temperature less than 99°F or over 104°F (a fever)
  • Vomiting and/or diarrhoea, lack of appetite and/or thirst
  • Blood in urine, vomit or stool
  • Straining or inability to eliminate waste
  • Suspected ingestion of any foreign object or poison
  • Bloating (swollen, hard abdomen)
  • Trauma – such as a car accident, dog fight, fall, laceration, snake bite, etc.
  • Fractured limbs, swelling of joints, lameness, or paralysis
  • Difficulties during labour and delivery
  • Bleeding from the nose, mouth and/or any uncontrollable bleeding

What is Canine Aquatic Therapy?

We offer “Assisted” and “Therapeutic” swim sessions. Please contact us for details, pricing, and to schedule a session if you notice any signs or symptoms below in your pet: 

  • Does your dog struggle to climb into the car?
  • Are your dog’s hind legs weaker than they used to be?
  • Is your dog recovering from surgery?
  • Is your dog overweight?
  • Is your dog a canine athlete who needs conditioning?
  • Is your dog 7 years old or older?
  • Does your dog suffer from arthritis, hip dysplasia, degenerative diseases or other bone and joint conditions?
Transport Type
Service Type

Exclusion*

The above stated charges do not include vet consultation or medical fee.
Canine Aquatic Therapy charge does not include grooming fee.

Affiliated Veterinary Clinics
Koh Animal Clinic & Surgery
62, Jalan Kemunting, Taman Kebun Teh, 80250 Johor Bahru, Johor
How Veterinary Clinic
(Seri Alam)
53-G, Jalan Bina 1, Bandar Baru Seri Alam, 81750 Masai, Johor

Wondercare Veterinary Clinic

15, Jalan Rosmerah 2/8, Taman Johor Jaya, 81100 Johor Bahru, Johor.

South Paws Veterinary Clinic

16, Jalan Adda 3/3, Taman Adda Heights, 81100 Johor Bahru, Johor.

Frequently Asked Questions
Can I call Supedo only for emergency transfers?
You can call Supedo and schedule an appointment for non-emergency transfers as well! You can use us for other transports to your vet, or to a specialty centre for rehabilitation or other appointment.
How do you handle aggressive animals?
We have experience handling aggressive animals. As long as your pet is up to date with his/her Rabies vaccine we can restrain your pet for a transfer.
Where do you service?
Currently, we only service Johor Bahru area. We are working hard to expand our coverage area from time to time. If your city/town is not listed, give us a call and we can let you know if you are in our service area.
What types of animals do you transfer?
We can transport cats and dogs only.
When is your ambulance available?
We are available 24/7 for emergency and non emergency service. Please call in advance to schedule an appointment when possible.
If I am not sure if it is an emergency, should I call Supedo?
You should call Supedo after you have confirmed from your vet or from an emergency veterinary hospital that your pet needs immediate care and you need transportation. If you cannot get a hold of either, you can call us to help assess the situation and determine the best situation to help your pet.
How much does your service cost?
Our fees for an emergency transfer can range from RM30 and higher depending on your location and your pets needs. Our tech assisted and vet assisted transport are available for additional costs. You can call us for a quote today if you need assistance.
What type of vehicle do you drive and can I drive with my pet?
We drive a fully equipped ambulance. We will again, at some point, get another fully equipped ambulance, however our main mode of transportation are the Toyota Unser SUV transits. We recommend that you do not drive along in our pet ambulance for safety reasons. However in certain cases we may allow you to drive in the ambulance with your pet.
What forms of payment do you accept?
We only accept major credit cards or local online bank transfer (FPX) for pre-payment. Balance payment can be made by cash upon dispatched. Pre-payment is required at the time you book and no refunds once dispatched.
Appointment / Enquiries

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Supedo Pet Ambulance Service

No.27-01, Jalan Kempas 15, Taman Mega Ria,
81750 Masai, Johor Bahru, Johor.

Hotline : 0128963698

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